What time would you expect customers to arrive in Nelson on day 1, given that most will be coming in via AKL from UK/US/wherever?
We ask all international clients to arrive the day before on the earliest flight possible (before 8:00am is ideal). That way we can get them over their jet lag, introduce them to their bike and make any last minute adjustments, and if they want, they can spend the afternoon getting used to their bikes. Also, we like to have dinner with them that night if possible. The tour leaves the next morning. In most cases they will require accommodation for the night before and night after the tour. This is not included in the package price.